Redstack Billing Terms and Conditions

Pricing

  • Prices listed at store.redstack.com.au are all GST inclusive
  • Listed prices do not include delivery, where delivery is required, an additional charge will be specified through the online checkout process.
  • Sale or reduced price items are only available while stocks last and for the specific sale period only.
  • Pricing is subject to change without notice.
  • Reasonable care is taken to ensure that pricing at store.redstack.com.au is accurate. However, Redstack reserve the right to correct any pricing errors and cancel any orders that may be processed with incorrect pricing.

Payment

  • To ensure protection of your credit card details, credit card payments are processed using a secure, third party payment gateway service run by PayPal to ensure protection of your credit card details.
  • Redstack does not receive, access or store any client credit card details.
  • PayPal secure credit card details using 168-bit SSL encryption.
  • Details about our partner, PayPal can be found at http://www.PayPal.com
  • We accept payment via Mastercard, Visa or American Express credit cards. We do not offer any other payment methods through our online store. Contact us to make a purchase using other payment methods.

Delivery

  • Please ensure your delivery address is accurate when placing your order. Redstack is unable to redirect deliveries once they are in transit.
  • Additional delivery charges may apply if the delivery is returned as unclaimed, refused or incorrectly addressed and needs to be resent.
  • Redstack reserves the right to adjust delivery charges for large or bulky deliveries. You will be contacted and asked to accept these charges before your order is dispatched. You will have the option to refuse the delivery charges and cancel your order.
  • If an order contains a combination of items that are ready to deliver and items that are not ready to deliver, we can send your order in two shipments if requested. Please note that additional delivery charges may apply in these cases. Redstack will ensure you agree to any additional charges prior to dispatching your order.
  • In some cases, a free pick up option may be available. This option will be offered at checkout if available.
  • Store.redstack.com.au is currently setup to deliver to Australia and New Zealand addresses only. Please contact us on +61 8 8360 7000 if you require international delivery.

Discount codes

  • Redstack may offer promotional codes which can be applied to receive a discount when purchasing products through this website. The conditions of use and level of discount offered will be specified when the promotional code is supplied. The specified discount will be applied when the code is entered on the shopping cart page.
  • In some cases, Redstack may offer promotions or discounted pricing that will apply automatically without requiring a promotional code.
  • Terms and conditions may apply to the use of promotional codes and you may not be able to combine a promotional code with another offer or promotion.
  • When providing a refund on an order where a promotional code or discount has been applied, the refund will match the amount tendered.

More information:

For further information on the terms and conditions of purchases made through store.redstack.com.au, submit your enquiry through our contact us form or call Redstack on 1300 667 263